Returns & Exchanges

At Casa & Beyond, we want you to be completely enamored with your home curation. If a piece doesn't quite fit your space, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse in pristine condition.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.

4

Drop Off and Refund

Hand your package to the designated carrier; once received and inspected at our facility, your refund or exchange will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing